Privacy Policy

Flora Bella ("Flora Bella Rentals," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Website URL], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

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1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, phone number, and payment information, that you voluntarily give to us when you register with the Site, place an order, or otherwise interact with the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you view directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., credit card number, billing address), that we collect when you purchase, order, return, exchange, or request information about our services. Payment processing is handled by Stripe, and we do not store your payment details.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to improve your experience on the Site. For more details, see our Cookie Policy.

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2. How We Use Your Information

We use the information we collect from you for purposes including, but not limited to:

• Facilitating transactions and processing payments.
• Managing and fulfilling your orders.
• Communicating with you about your account, orders, and customer support inquiries.
• Sending promotional offers, newsletters, or other marketing materials (with your consent).
• Improving our website, products, and services.
• Complying with legal obligations or resolving disputes.

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3. Disclosure of Your Information

Service Providers

We may share your information with third-party vendors, contractors, or agents who perform services for us, such as payment processing (e.g., Stripe), website hosting, email delivery, and analytics.

Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

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4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not defeat our security.

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5. Your Rights and Choices

Access and Correction

You have the right to access the personal data we hold about you and request corrections or updates.

Data Deletion

You may request that we delete your personal data, subject to legal or contractual obligations.

Opt-Out

You may opt-out of receiving promotional communications by following the unsubscribe instructions in emails or by contacting us directly.

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6. Third-Party Websites

The Site may contain links to third-party websites and applications of interest. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies.

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7. Updates to This Policy

We reserve the right to update this Privacy Policy at any time and will notify you of changes by updating the "Effective Date" at the top of this page. Any changes or modifications will be effective immediately upon posting.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Flora Bella
amy@florabellarentals.com
(423) 664-7767
711 Signal Mountain Road, Ste. 237
Chattanooga, TN 37405